Privacy policy
Privacy Policy for Silver Lining Herbs
At Silver Lining Herbs, we understand the importance of privacy and are committed to protecting the personal information of our customers. This privacy policy outlines how we collect, use, and safeguard your personal information when you use our equine supplement products and services.
SMS
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Information We Collect
We may collect personal information when you:
- Place an order
- Sign up for our newsletter or SMS alerts
- Create an account
- Contact us through our website or customer service
Information collected may include your name, email address, mailing address, phone number, and payment details.
How We Use Your Information
We use your information solely to:
- Process and fulfill orders
- Provide customer service
- Send order updates and service notifications
- Share product news, promotions, or educational content (only if you’ve opted in)
We do not share, sell, rent, or trade your personal information with any third parties for marketing or promotional purposes.
A2P SMS Compliance
If you opt in to receive SMS updates or promotions, we will only send messages related to your account, order status, or promotional content you’ve agreed to receive. You may opt out of SMS messaging at any time by replying with STOP. For help, reply HELP.
- We do not send SMS messages without consent
- We do not share SMS opt-in data or phone numbers with third parties
Data Security
We implement industry-standard physical, electronic, and administrative safeguards to protect your data. While we take these precautions seriously, no method of transmission over the Internet or storage system can be guaranteed 100% secure.
We encourage you to protect your account by using a strong password and logging out after each session.
Cookies & Tracking
We use cookies and similar tracking tools to enhance your experience, understand usage patterns, and improve our services. This may include anonymized data such as browser type, IP address, or pages visited.
You may disable cookies via your browser settings, though doing so may affect site functionality.
Policy Updates
We may update this Privacy Policy periodically. If changes are significant, we will notify you via email or a notice on our website. We encourage you to review this policy regularly.
Contact Us
If you have questions about this policy or your personal data, please contact us:
Email: info@silverliningherbs.com
Phone: 208-487-5682